Last Updated: January 2025
1. Introduction
Apartemo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, phone number)
- Property and tenant information
- Payment and financial information
- Communications with us
2.2 Information Collected Automatically
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send notifications
- Respond to your requests and provide customer support
- Send administrative information and updates
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Professional advisors (lawyers, accountants, etc.)
- Law enforcement or regulatory authorities when required by law
- Third parties in connection with a merger, sale, or acquisition
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data centers in the EU
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
To exercise these rights, contact us at contact@apartemo.com
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
8. Cookies
We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.
9. International Data Transfers
Your data is stored in secure data centers within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Continued use of our services after changes constitutes acceptance.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: contact@apartemo.com
Address: Apartemo, 205 Waterloo Rd, London